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Legal Information

Terms of Use

General terms and privacy policy of Centre National de Detatouage Tunisian.

Article 1: Preamble - Acceptance of Terms

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These terms of use govern access and use of the Centre National de Detatouage Tunisian website and services provided. By accessing this site and using our services, you accept without reservation all these terms. If you do not accept these terms, please do not use this site. We reserve the right to modify these terms at any time, with modifications becoming effective upon publication on the site.

Article 2: Services Provided

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Centre National de Detatouage Tunisian provides the following services:

  • Laser Tattoo Removal: removal of permanent tattoos with high-performance medical laser equipment
  • Laser Hair Removal: permanent removal of unwanted hair on various body areas
  • Skin Care - Radiofrequency: radiofrequency skin treatments for complexion and texture improvement

All services are provided by qualified and trained medical personnel in accordance with international standards.

Article 3: Prior Consultation - Mandatory and Free

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A mandatory free prior consultation is required before any treatment. This consultation allows:

  • To assess your specific situation and determine treatment suitability
  • To identify contraindications or potential risks
  • To discuss expected results and treatment timeframes
  • To establish a personalized quote

The consultation is without obligation and at no cost. To book an appointment, contact us by phone, WhatsApp or via our contact form.

Article 4: Reservations and Cancellations

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Reservations: Appointments must be confirmed with our team. We endeavor to offer you a time slot at your convenience.

Cancellations: Any appointment cancellation must be made at least 24 hours before the scheduled time. Cancellations notified with less than 24 hours notice may result in consultation or preparation fees being charged. No-shows will be charged.

Rescheduling: Appointment rescheduling must also be notified with a minimum 24-hour notice.

Article 5: Pricing and Payment

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Pricing: Our service rates are indicated on our site and communicated during consultation. They may vary depending on treatment complexity and may be subject to revision.

Payment Methods: Multiple payment methods are accepted:

  • Cash
  • Credit card
  • Bank transfers
  • Other methods accepted by mutual agreement

Payment must be made before or on the day of treatment as agreed upon during your consultation.

Article 6: Client Obligations

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The client agrees to:

  • Provide accurate and complete information regarding health and medical history
  • Inform our team of any medications currently taken or known allergies
  • Follow pre and post-treatment instructions provided by our personnel
  • Respect confirmed appointment times
  • Maintain good personal hygiene before treatments
  • Avoid alcohol or drugs before an appointment
  • Immediately inform our team of any side effects or complications during treatment

Article 7: Centre Responsibilities

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Centre National de Detatouage Tunisian commits to:

  • Maintain equipment in good working condition and in compliance with medical standards
  • Employ only qualified medical personnel trained in safety procedures
  • Use sterilized materials and follow hygiene and safety protocols
  • Provide treatments suited to your specific situation
  • Respect your privacy and confidentiality of your personal data
  • Provide professional advice and post-treatment follow-up

The Centre cannot be held responsible for complications resulting from client non-compliance with post-treatment instructions.

Article 8: Confidentiality - Data Protection (GDPR)

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The Centre is committed to protecting your personal data in compliance with Tunisian and international data protection regulations.

Data Collected: We collect your personal data to administer your account, manage your reservations, and communicate with you regarding your appointments and services.

Data Use: Your data is used solely for requested services and will never be sold or shared with third parties without your consent.

Security: We implement appropriate security measures to protect your data against unauthorized access.

Access Rights: You have the right to access, correct or delete your personal data. For any request, contact us directly.

Cookies: This site uses cookies to improve your experience. You can decline cookies via your browser settings, although this may limit certain site features.

Article 9: Complaints

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In case of dissatisfaction or complaint regarding our services, please:

  • Inform us immediately or within 7 days of service
  • Send a detailed complaint in writing or by email
  • Include your name, contact details and precise description of the problem

Contact for Complaints:

  • Phone: +216 55 632 118
  • WhatsApp: +216 55 632 118
  • Contact form: via our website

We commit to responding to your complaint within 14 business days. A satisfactory resolution will be sought in compliance with applicable medical and legal standards.

Article 10: Modifications to Terms

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Centre National de Detatouage Tunisian reserves the right to modify these terms at any time to reflect changes in our operations, legal developments, or to improve service quality.

Notification: Modifications will be published on this site and take effect immediately upon publication. We recommend checking this page regularly to stay informed of changes.

Acceptance: Your continued use of the site or our services after publication of modifications constitutes your acceptance of the new terms.

Last Modified: These terms were last updated on March 19, 2025.